2024 Edition 3 – Case Manager Tips and Tricks

In each edition of Chameleon News we share Case Manager Tips and Tricks. These are quick and easy ways for you and your business to achieve maximum value from Case...

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August 20th, 2024

Bulk Erasure Service

Chameleon Software’s Bulk Case Erasure Service Winter is almost over, and with that comes the dreaded Spring Clean… But the team here at Chameleon Software can help with that! Over...

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August 20th, 2024

Case Manager Ideas Portal goes live

Exciting News: Introducing the Case Manager Ideas Portal. We’re thrilled to unveil something transformative - the Case Manager Ideas Portal! This dynamic platform is where your creativity meets our innovation,...

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August 20th, 2024

Know How – Document Handling

Web Version Document Handling and Extended Functionality. I can’t seem to open documents from the Web Version of Case Manager?  Handling documents from the Web Version of Case Manager can...

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August 20th, 2024

Industry Updates

SIRA SIRA released a new NSW Allied Health Treatment Request (AHTR) in June to replace the Allied Health Recovery Request.  SIRA Advise on their website, https://www.sira.nsw.gov.au/for-service-providers/allied-health-treatment-request  ’An AHTR is used...

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August 14th, 2024

ARPA Awards Season is now!

Chameleon Software are a proud Silver Sponsor for the ARPA Excellence in Workplace Rehabilitation Awards. We enjoy meeting our industry friends at the state awards events. Chameleon teams attended the...

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August 14th, 2024

What’s New in Case Manager v6.4

We are very pleased to announce that the rollout for version 6.4 of Case Manager has commenced. This latest version contains many new features and enhancements. Some new and notable...

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June 4th, 2024

Know How – Bulk Invoices

Case Manager features a handy utility that allows you to generate invoices in bulk. Rather than manually creating invoices one by one on each case, you can use the Invoice...

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June 4th, 2024

Case Manager App

Our customers report the Case Manager app, available for iOS and Android, enables great efficiency and flexibility for consultants on the go. In the App you can view and add...

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June 4th, 2024

Industry News

ARPA continues to offer Webinars to help Rehabilitation Providers to keep informed and up to date. Check out what is available here: https://arpa.org.au/events/calendar  The OT Exchange is being held in...

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June 4th, 2024

2024 Edition 2 – Case Manager Tips and Tricks

In each edition of Chameleon News we share Case Manager Tips and Tricks. These are quick and easy ways for you and your business to achieve maximum value from Case...

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June 4th, 2024

Changes to MS Outlook impacting Case Manager drag and drop.

Microsoft made a change to Outlook in June 2023 which removed the ability to export/drag and drop emails. It is not currently possible to drag emails to the desktop or...

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June 4th, 2024

2024 Edition 1 – Case Manager Tips and Tricks

In each edition of Chameleon News we share Case Manager Tips and Tricks. These are quick and easy ways for you and your business to achieve maximum value from Case...

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March 15th, 2024

Know How – Import Payments

Importing Payments in Bulk Did you know that you can bulk import payments into Case Manager? Custom Reports such as the ‘MediPass Invoice Export’, ‘NDIS Invoice Export’, ‘MYOB Invoice Export’,...

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March 15th, 2024

Spotlight on Customer – RehabDynamics

The team at occupational rehabilitation provider RehabDynamics pride themselves on speaking the same language as their clients and appreciating their culture, creating a connection crucial to understanding how to offer...

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March 15th, 2024

Bulk export of Case Manager Invoices to iCare now available.

iCare and Tyro Health have partnered to offer a digital payment solution that makes invoicing quicker and easier. To save you time and gain efficiencies, we have developed a Custom...

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March 15th, 2024

Contacting Support with a High Severity Issue

 A High severity (or Sev 1) issue is defined as the complete inability to access Case Manager, or any of its core functionality and features that are business critical. This...

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March 15th, 2024

What is a Pen Test and why does it matter?

In today's digital landscape, where cybersecurity threats loom large and data breaches are a constant concern, safeguarding sensitive information has become paramount for businesses of all sizes. As organizations rely...

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March 15th, 2024

Quicker response times for Support

The Chameleon Support Portal has recently been updated to help you log the information we need to triage your support ticket quickly. The Support Portal can be accessed via Chameleon...

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November 21st, 2023

Document Locks

Why do I lose my document changes? What are these icons for? What is a locked document? A locked document is a document that has been locked by a single...

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November 21st, 2023

Reporting Options with Case Manager

Did you know that there are several different ways to report on the information stored within your Case Manager database? The common way is to utilise the Case Manager Standard...

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November 20th, 2023

Know How – VPN Requirements

Previous versions of Case Manager required the User to have Windows Administrator privileges in order to launch the VPN Utility.  Users were typically presented with the Windows UAC prompt (pictured...

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November 20th, 2023

Spring 2023 – Case Manager Tips and Tricks

In each edition of Chameleon News we share Case Manager Tips and Tricks. These are quick and easy ways for you and your business to achieve maximum value from Case...

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November 20th, 2023

Chameleon at the VIC & NSW ARPA Awards 

Chameleon Software are proud to continue our long association with the peak industry group  ARPA.  We had the pleasure of attending both the Victorian and NSW Awards this year and...

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November 20th, 2023

Know How – Formatted Text in Case Manager v6.3

In v6.3 updates have been made to Case Manager to ensure Formatted Text documents are consistently created in a format that allows for editing on the web version, previously Formatted...

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September 1st, 2023

Online Training Course – Case Manager Workflows

Would you like to learn more about the Workflows feature in Case Manager? Chameleon Software is excited to launch a new online group training course that will help attendees to...

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September 1st, 2023

What are Head Blockers and How to Prevent Them

A ‘Head Blocker’ is a type of block or restriction that can occur on a hosting server secondary to a task or request consuming excessive resources, it will prevent other...

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August 31st, 2023

Push Up Challenge 2023

Team Chameleon take on the 2023 Push Up Challenge Continuing on the theme of Mental Health and Wellbeing, we had a team of Chameleons from multiple locations participating in the...

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August 31st, 2023

Chameleon Software at the OTA 30th National Conference and Exhibition

Occupational Therapy Australia 2023 Sheena McTackett and Megan George of Chameleon Software exhibited at the 30th National Occupational Therapy Australia Conference in Cairns 21-23 June 2023. The theme of the...

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August 31st, 2023

Winter 2023 – Case Manager Tips and Tricks

In each edition of Chameleon News we share Case Manager Tips and Tricks. These are quick and easy ways for you and your business to achieve maximum value from Case...

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August 31st, 2023

Important Reminder – Personally Identifiable Information

Personally Identifiable Information (PII) is any data that could potentially identify a specific individual. Examples of PII include a person’s name, date of birth, address, telephone number, email address, driver’s...

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May 15th, 2023

Know How – Estimate Rate Adjuster

Case Manager Utilities - The Estimate Rate Adjuster With the EOFY fast approaching, billing charges may need to be updated. The Estimate Rate Adjuster speeds up this process by allowing...

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May 15th, 2023

Industry News – Movers and Shakers

Come and Meet the Chameleon Team at the OTA 30th National Conference Exhibition We are excited to confirm that we are attending the Occupational Therapy Australia National Conference in Cairns...

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May 15th, 2023

Autumn 2023 – Case Manager Tips and Tricks

In each edition of Chameleon News we share Case Manager Tips and Tricks. These are quick and easy ways for you and your business to achieve maximum value from Case...

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May 15th, 2023

Industry News – NSW SIRA Workplace Facilitated Discussion Initiative

Earlier this year, the State Insurance Regulatory Authority (SIRA) introduced the Workplace Facilitated Discussion Initiative to progress and promote successful return to work for Injured Workers in New South Wales....

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December 20th, 2022

Chameleon celebrates the QLD and National ARPA Awards in Brisbane

Chameleon Software General Manager, Monica Reed and Business Development Manager, Megan George enjoyed the finale of the 2022 ARPA year at the Excellence in Workplace Rehabilitation Awards in balmy Brisbane...

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December 19th, 2022

Summer 2022 – Case Manager Tips and Tricks

In each edition of Chameleon News we share Case Manager Tips and Tricks. These are quick and easy ways for you and your business to achieve maximum value from Case...

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December 19th, 2022

Know How – Estimates in Case Manager

In Case Manager, an Estimate tracks your spending as you provide the services that you and the payer have agreed on. Estimates can manage single services, fixed quote services and...

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December 19th, 2022

What’s new in Case Manager v6.3

We are very pleased to announce that the rollout of Case Manager v6.3 has commenced. This latest version is packed with new features and some great enhancements, requested by you...

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September 20th, 2022

Know How – Email Configuration

We have simplified Case Manager email configuration to make it quicker and easier to set up and use. Before getting underway though, there are some key concepts that will be...

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September 20th, 2022

Important Changes – MS Exchange Web Services

To improve security, Microsoft has upgraded its Authentication protocol (to OAuth 2.0) and will begin to disable the legacy Authentication protocol, called Basic or OAuth from 1st October 2022.  To learn...

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September 16th, 2022

Chameleon customers shine at the Victorian and NSW ARPA Awards

Chameleon Software team members were excited to break out from their COVID-19 home huddles and hit the bright lights of Melbourne and Sydney at the recent Australian Rehabilitation Providers Association...

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September 14th, 2022

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